Customer Support

Visit our Frequently Asked Questions page at for answers to commonly asked questions about our products and services.

Customer Support Hours:
Available Monday through Friday, 9am to 4pm PT (Pacific Time), excluding holidays.

For the Quickest Response:
Our Live Chat is the fastest way to get in touch with us. While our direct chat support operates from Monday through Friday, 9am to 4pm PT, you can submit support tickets via Live Chat 24/7. Any tickets submitted outside of operating hours will be addressed promptly, and responses will be sent directly to your email.

Other Ways to Contact Us:
If you need assistance with placing an order, tracking your order, requesting a return, or any other inquiries, please feel free to contact us.

Email: support@recoverbotanicals.com

Please Note: Occasionally, emails can be blocked or filtered by spam filters, especially those with pictures/attachments. If you don't receive a timely response, this might be the reason. For a more direct and immediate line of communication, we strongly recommend using our Live Chat feature.

Phone: +1 (855) 436-7310

Click here to chat with support

Must be 21 years of age or older to purchase

All products are for legal herbs only. The statements and products shown on this website have not been evaluated by the US Food and Drug Administration (FDA). These products are not designed to diagnose, cure, prevent, or treat any disease. Inhalation is inadvisable. Any user-submitted reviews found on this website are related to the users own personal experiences, and are not endorsed by recoverbotanicals.com or its affiliates. All product names, trademarks and registered trademarks are property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, trademarks and brands does not imply endorsement. By using recoverbotanicals.com, you acknowledge and agree to abide by our Terms of Service page before making any purchase on this website.

DELTA-8 SHIPPING RESTRICTIONS: Delta-8 products are not available for shipment to the following states: Alaska, Arizona, California, Colorado, Connecticut, Delaware, Idaho, Iowa, Michigan, Mississippi, Montana, Nevada, New Hampshire, New York, North, Dakota, Oregon, Rhode Island, South Carolina, Utah, Vermont, Virginia, Washington, West Virginia

DELTA-9 SHIPPING RESTRICTIONS: Delta-9 products are not available for shipment to the following states: Idaho, New Hampshire, South Dakota

THC-A SHIPPING RESTRICTIONS: THC-A products are not available for shipment to the following states: Hawaii, Idaho, Minnesota, Oregon, Rhode Island, Utah, Vermont